Our course fees are structured as a package of 10 sessions, with each session lasting 2 hours. You can find a detailed hourly breakdown on our main page. An administrative fee of $100 per package is included to cover transportation and material costs. However, this fee is waived for group classes conducted at our company premises or designated classrooms.
我们的课程费用以10节课为一个配套，每节课时长2小时。详情请参考主页上的时价费用说明。每个配套包含100新币的行政费用，用于交通和行政成本。但对于在公司场地或指定教室进行的课程，此行政费用将被免除。

Yes, we offer customized fee packages based on individual learning needs. For students requiring additional sessions per week, an assessment by our MOE-trained educators will be conducted. If necessary, trainee tutors may be assigned for follow-up classes at an additional cost.
是的，我们会根据个人学习需求定制额外收费套餐。对于需要每周增加课程的学生，我们的教育部认证教师将进行评估。如有需要，可安排实习导师进行后续课程，额外费用将适用。

Our course fees cover not only professional teaching hours but also include comprehensive teaching materials, access to digital course content, and a dedicated Telegram channel for quick Q&A support.
课程费用不仅涵盖专业教学时间，还包括全面的教学材料、电子课程内容，以及专属的Telegram频道，方便学生与老师的线下沟通。

While we do not offer discounts for professional teaching hours, families facing financial difficulties can consult our education coordinator for assistance. Solutions may include trainee teachers or online classes. Administrative fees may be waived, and education credits are awarded for successful referrals.
虽然我们不对专业教学提供任何折扣，但面临经济困难的家庭可以与我们的教育协调员咨询以寻求帮助。解决方案可能包括实习教师或在线课程。行政费用可能会被免除，并且成功推荐他人可获得教育积分奖励，以用于抵消课时费。

If you withdraw from the fixed class or pause your course for more than six months, a pro-rated refund for up to four unused classes will be provided.
如果您从固定课程中途退课或暂停课程超过六个月，我们将按比例退款最多四节未使用课程。

90% of our internal educators hold a postgraduate diploma in education or higher from NTU or recognized overseas universities. We provide native-speaking educators for both Chinese and English, available locally and online. For online courses, our educators based in the UK and China ensure a teaching standard that surpasses local offerings.
我们的教师团队中有90%拥有教育学研究生文凭或更高资质，毕业于南洋理工大学（NTU）或国际认可的海外大专学府。我们提供母语为中文和英文的教师服务，既可在本地授课，也可在线授课。对于在线课程，我们的教师团队包括英国和中国的教育者，确保教学标准优于本地线上教师。

Yes, we offer supplementary resources through our Telegram and YouTube channels, providing timely external materials and detailed explanations. All resources are curated by our team of educational scholars with advanced degrees, including Master’s and Ph.D. qualifications.
是的，我们通过Telegram和YouTube频道提供补充学习资源，定期提供课外参考资料和详解。这些资源由我们的教育学者团队精心策划，其中包括拥有硕士和博士学位的老师。

Our AI-powered scheduling module allows for flexible adjustments to the timetable to meet family needs, such as term breaks or ad-hoc vacations. A hybrid learning mode can be arranged to ensure students don’t miss classes during critical academic years, even while traveling.
我们的人工智能驱动的排课模块允许灵活调整课程时间表，以满足家庭需求，例如学期假期或临时度假。我们还可安排混合学习模式，确保学生在关键学年内即使旅行也不会错过任何课程。

Our teaching network includes current school educators, resource developers, and academic consultants from both Singapore and overseas. This enables us to stay updated with trends in the Ministry of Education syllabus and ensure curriculum alignment.
我们的教学网络包括新加坡及海外的现任学校教师、资源开发人员和学术顾问。这使我们能够及时掌握教育部课程大纲的最新趋势，并确保教学内容与标准接轨。

Trial lessons are available for group classes. For one-on-one sessions, students can switch tutors within the first two classes at no additional cost.
试课仅适用于小组课程。对于一对一课程，学生可以在前两节课内免费更换导师。